J.D. Power and Associates announces latest consumer study.
The results of the 2012 Vehicle Dependability Study from J.D. Power and Associates is out and four Ford brand and two Lincoln brand vehicles finished in the top three of their respective segments. Of the six, three vehicles were ranked the highest in durability — the Ford Fusion, the Ford Explorer and the Lincoln MKZ. The study looks at 2009 model year vehicles and asks owners about problems they’ve experienced during the previous 12-months.
Fusion, Explorer & Ranger Ranked
The first generation Ford Fusion continues to receive praise from its owners. The 2009 model, pictured here, once again finished first in the latest Vehicle Dependability Study from J.D. Power and Associates.
The Ford Explorer tied with the Nissan Murano as the most dependable midsize crossover/sport utility vehicle. The Explorer featured was the previous generation’s body on frame model. In third place was the Toyota Highlander.
The Ford Ranger has since been discontinued, but owners have praised the vehicle for its value and dependability. J.D. Power says that the Ranger finished second in the midsize pickup segment behind the Nissan Frontier and ahead of the Honda Ridgeline.
Among large cars, the Ford Taurus finished third behind the Buick Lucerne and Toyota’s Avalon. This Taurus was the previous edition model. The current edition Taurus went on sale in the 2011 model year.
Lincoln, Ford Namplate Rankings
Two Lincoln models also performed well with the Lincoln MKZ and the Lexus ES 350 tying for the highest ranked entry premium car. The Acura TL finished in third. In the midsize premium/crossover sport utility vehicle segment, the Lincoln MKX finished first. No other vehicles were ranked.
Overall, Lincoln and Ford finished 7th and 8th respectively in the 2012 Namplate Ranking. That ranking gives an average problems per 100 vehicles and Lincoln came in at 116 per 100 vehicles and Ford at 124 per 100 vehicles. The industry average was PP 132, putting Ford and Lincoln among 12 brands that beat the average. Another 20 brands finished below average.
J.D. Power also said that the Ford Mustang performed quite well although there weren’t enough vehicles in its category to compete and be ranked.
Ford Statement
“The results of this study are extremely gratifying,” said Bennie Fowler, Ford Group Vice President, Global Quality and New Model Launches. “The ranking amongst the top 10 brands achieved by Ford and Lincoln speaks to our ongoing commitment to develop and deliver best-in-class products.”
More Information — J.D. Power and Associates 2012 Vehicle Dependability Study
